CrewHours support

Email support@myxhd.com. Please include your app version, iOS version and the steps that led to the issue. Share only information needed to understand the problem.

Back up your work

Open Settings → Backup and restore. Create a ZIP backup and save it to Files or another destination you control. Restoring replaces the work data currently in CrewHours after you review and confirm the change. The app saves a recovery copy first.

Supported backups

CrewHours restores backups created in the CrewHours format. WorkHours backups belong to a separate application and cannot be imported. Restoring a backup does not transfer an App Store subscription.

Manage Pro

Use Restore purchases on the Pro screen while signed in with the Apple Account that purchased CrewHours Pro. Manage or cancel subscriptions in your Apple Account subscription settings. WorkHours purchases belong to that separate app.

Report delivery

Complete report previews are free. Pro is required to create XLSX files, share, email or print reports, and add new photos. Mail and printing require suitable device services and destinations.

Deleting records

Manage employees, projects and records from the app. Some related records must be retained to preserve work history. You control exported files and backups separately through the destination where you saved them.